Terms & Conditions

Welcome to Lumiaa. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.

1. General Information
This website is operated by Lumiaa. Throughout the site, the terms “we”, “us” and “our” refer to Lumiaa. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

2. Products and Services
All products listed on this website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

3. Pricing and Payments
All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.

4. Order Processing
Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order for any reason, including stock issues or payment problems.

5. Shipping
We aim to process and ship orders within a reasonable timeframe. Delivery times may vary depending on your location. We are not responsible for delays caused by carriers or customs.

6. Returns and Refunds
Please refer to our Refund Policy for detailed information regarding returns and refunds.

7. Intellectual Property
All content on this website, including images, text, graphics, and logos, is the property of Lumiaa and is protected by applicable copyright laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability
We are not liable for any damages arising from the use or inability to use our products or website, including indirect or incidental damages.

9. User Responsibilities
You agree not to use our website for any illegal or unauthorized purpose. Any violation may result in termination of your access to our services.

10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates.

12. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
support@getlumiaa.com